Visitor Guide

Lake Huron Medical Center Visitor Guide

Visiting Hours

We encourage loved ones to visit patients and we make every effort to provide a safe and comfortable environment for our patients and visitors. While receiving care, patients have the right to decide who may or may not visit, and those visitors are allowed without regard to race, color, national origin, language, religion, gender identity, sexual orientation, physical or mental disability, or socioeconomic status.

Our staff and caregivers understand the important role that visitors and support persons play and every effort is made to ensure that our patients’ support person is embraced as a valued member of the care team.

  • To safeguard the comfort of all our patients, visitors are asked to talk quietly and leave promptly when visiting hours have ended.
  • The visiting times and/or the number of visitors may be limited in certain circumstances – and vary unit by unit - to protect the health, safety, and privacy of our patients.
  • If visitors are not feeling well or have an illness that can be transferred to our patients, please refrain from visiting.
  • Visitors must follow infection control precautions, keep noise to a minimum, refrain from taking photographs or videos, and comply with restrictions on smoking, alcohol and illegal substances.
  • Before entering and after leaving your loved one's room, make sure to wash your hands.
  • All children must be in the company of a responsible adult and may not be left unattended.

We request that you observe the following guidelines:

  • General visiting hours: 11am to 8pm
  • Intensive Care visiting hours: 10 minutes on the even hour, between the hours of 10am and 8pm – for example, the first visitation during the day will be from 10:00am until 10:10am
  • Day of Surgery visiting hours: arrangements are made for family members
  • Infants and children under 10: may visit with special permission

To assist the patient in the recovery process, please consider:

  • Keeping visits short
  • Limit visitors to two at the bedside at once
  • Do not visit if you have a cold or other contagious diseases

Patient Relations

  • For assistance, please call 810-216-1500.

Parking

  • Free parking is available 24 hours a day, seven days a week.

Cell Phones

  • Cellular phone usage is only permitted in the main lobby,Lighthouse Café (cafeteria) and vending areas of the hospital’s main floor.
  • Public telephones are available.

Chapel

  • The Chapel, located on the second floor is always open for prayer and reflection. Catholic Mass is celebrated Tuesday, at 11:30 a.m. Everyone is welcome.

Visitor Dining

  • Located on the first floor, Lighthouse Café at Lake Huron Medical Center is open Monday through Friday from 6:30 a.m. to 6 p.m.
    • Weekend hours are 9 - 9:40 a.m., for Continental breakfast; 12:30 to 1:30 p.m., for lunch; and 5:30 to 6:30 p.m., for dinner.
  • A vending area is located across from the café and next to the Gift Shoppe. It is open seven days a week, 24 hours a day.

Gift Shop

  • The Lake Huron Medical Center Gift Shoppe, located on the first floor is open seven days and has gifts, magazines, greeting cards, candy, toiletries, flowers and plants.

Outpatient Pharmacy

  • Whether you need a prescription filled, an over-the-counter medication or the advice of a qualified pharmacist, the Lake Huron Medical Center Out-patient Pharmacy can meet your needs. The pharmacy is located near the main entrance and is open Monday through Friday, 8:45 a.m. to 5 p.m.
  • Dial-in prescription services are available by calling 810-216-3140.
  • Medication home delivery is also available for a nominal fee.

Lost & Found

  • Lost articles should be turned into the Safety and Security Office, located in the Emergency Room lobby. While the hospital is not responsible for lost items, security keeps the items for 30 days and makes every attempt to return them.
  • To inquire about a lost article, please call 810-216-1500, and request ext. 2088.

Smoking

  • To provide a healthful and comfortable environment for all patients and visitors, the hospital maintains a smoke free environment. Patients and visitors are not allowed to smoke anywhere in the hospital, including the cafeteria, rest rooms or lounges. Smoking is also prohibited on the grounds.

Wi-Fi Service Available

  • Lake Huron Medical Center offers access to wireless internet service to meet your electronic media needs. Look for informational displays throughout the hospital for details and activation information.